Head of Data Analytics & Operations Reporting Health

Head of Data Analytics & Operations Reporting Health

The Head of Health Data Analytics & Operations Reporting at Allianz Partners Health determines the long-term strategic goals for Operational analytics and reporting. You will ensure business growth and enhance operational decision-making by directing and managing the flow of operational data activities, ensuring these are delivered in accordance with the organization’s strategy. To achieve this, you will work closely with the Regional Head of Operations and other Operations functional leaders.

This role has overall responsibility to plan, direct and manage Data Reporting across the Operations function for Allianz Partners Health, with responsibility for report design & development, communication strategies, Data Management and database management, projects as well as data tool management and implementation. This is a strategic role, with Data Analytics and insights required across all global Health functions in all business lines and markets.

You will report to the Global Head of Operations - Health and will be a member of the Health Operations Global Leadership team.

What You'll Do

Responsibilities will include, but are not limited to, the following:

• Define, develop, and execute Data Governance and delivery to ensure management teams are equipped with the necessary data to make strategic decisions.

• Ultimately responsible for the function’s processes, performance, budget, and FTE requirements.

• Ensure all data points and reports are available through the group data repository, Celonis.

• Analytics and insight reporting will include, but not be limited to:

  • External payer reporting,

  • Client performance reporting,

  • Inflation impact reporting,

  • Business spend trending,

  • Support on process or change impacts, e.g., Further Information Request savings pre- and post-changes.

• Develop, manage, and report KPIs for Health, across all business lines (IPMI, PMI, TPA & Student) and markets.

• Design and enhance current operational dashboards, utilizing effective Data Visualization principles.

• Ultimately responsible for the global function’s processes, productivity, budget, and FTE requirements.

• Increase the effectiveness of the incumbent team by recognizing opportunities for new approaches.

• Analyze customer data and trends to support the Operations functions in developing scalable and flexible best practice solutions for client interaction and services across all locations.

• Be a catalyst for change: influence, lead, and motivate a bright and driven team to enhance their quality and productivity output by implementing relevant business process change.

• Engage with and influence management colleagues in Allianz Partners and the regional offices to ensure data output delivers maximum benefit and is aligned to Health strategic objectives.

• Address the needs of the wider stakeholders in the company through ongoing communication and interaction.

• Provide timely and adequate management reporting to ensure that Operations functions have the tools available to show performance is in line with the operating plan.

• Drive and proactively monitor a consistent and coherent global Data Governance framework.

• Promote close and positive cooperation with other functions, especially Actuarial, Pricing, and Finance.

• Continually benchmark best-in-class standards for Data Management & reporting and drive change programs to achieve these standards.

• Promote and reinforce the Allianz Partners values of being responsible, connected, excellent, and caring through a process of leading by example.

• Support the development of key successors by selecting talented individuals and providing feedback that addresses skills gaps, and coach the team in learning new capabilities

• Drive collaboration across Allianz Partners boundaries by promoting the sharing of information

• Apply a long-term, big-picture perspective that supports innovation and focuses people on changes that will add value to the business.

What You'll Bring

To be successful in this position you will need to have the following skills/experience:

Professional Experience

• Educated at least to 3rd level degree level, Masters preferred.

• At least five years of relevant commercial experience, including leading a complex, technical department.

• While experience of the health TPA / international private medical insurance market would be an advantage, neither is a prerequisite. Of most importance is data skillset and prior experience of leading a diverse Data function.

• Strong leadership skills, including the ability to identify key talent, coach, develop talent, engage employees, and an ability to hold employees and teams accountable and invested in their results.

• Fully effective analytical, project management, and stakeholder management skills, oriented towards Business Intelligence.

• Experience in operations or strategy consulting/project management, with an understanding of ETL (extract, transform, load) processes for data preparation.

Behavioral and Technical Experience

• Leadership and management skills, with the ability to develop and deepen a high-performance culture focused on Data Analytics.

• Change advocacy and management, and the ability to develop capability and lead a team with an emphasis on continuous improvement within the context of data utilization.

• Results orientation.

• Customer focus, in line with the ethos of the company.

• Excellent interpersonal skills (verbal and written) required for developing and delivering presentations to front-line employees, managers, and senior executives.

• Stakeholder management.

• Driving change and innovation.

• Strategic orientation, including a vision for effective Data Warehousing.

• Project initiation and development.

77797 | Data & AI | Professional | Allianz Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
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Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.