Head of Local Operations (m/f/d)

Head of Local Operations (m/f/d)

About the Job

The Operations Manager will be working with the leadership team to direct and implement business strategies alongside world class delivery of Allianz Technology SL. This role involves leading initiatives to ensure effective delivery across all services from Allianz Technology SL.

Key responsibilities include overseeing the company operations and productivity, building a highly inclusive culture that ensures team members can thrive, and organizational goals are met, maintaining strong stakeholder relationships as well as driving innovation and continuous improvement.

What you do

• Achieve operational excellence by overseeing service lines, systems, processes, and procedures, and leading corrective measures as necessary.
• Manage facilities, logistics, IT, supplier managemen, and project management functions, including Information Security Management, ESG strategy and IT onsite support.
• Collaborate with Heads of Allianz Technology SL to ensure delivery standard, and be accountable for the revenue, cost, and overall P&L of Operations services.
• Drive sustainable growth through effective client relationship management, innovation and cost savings using technologies like RPA and AI.
• Establish and communicate strategic direction for operational goals, fostering collaboration and high performance within a diverse team and global matrix organization.
• Integrate productivity, automation, and future technology initiatives, continuously improving services and optimizing processes for cost reduction and quality maintenance.
• Ensure compliance with OE requirements and Allianz Group standards, maintaining business continuity and tracking operational metrics for performance review.

What you bring

• Proficient in MS Office Suite.
• Excellent communication and negotiation skills, both verbal and written, to effectively interact with diverse stakeholders.
• Demonstrate competency in operations management, cost control, strategic planning and change management.
• Strong problem-solving skills with the ability to interpret data and translate insights into strategic decisions.
• Proven people leader with experience of building, evolving and motivating a high performing and diverse team.
• Minimum 8-10 years of working experience in insurance, operations, organizational management and/or other related fields.
• Bachelor's degree in business, finance, or a related field is typically required.
• Basic knowledge of AI technologies, principles and their practical use.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

D&I statement

Allianz Technology is proud to be an equal opportunity employer that embraces diversity and commits itself to creating an inclusive work environment for all.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let´s care for tomorrow.

You. IT.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

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77911 | Operations | Management | Non-Executive | Allianz Technology | Full-Time | Permanent