2025 Part-Time Box Office Representative (m/w/d)

Company Description

The New York Red Bulls are one of 30 Major League Soccer (MLS) teams. RBNY, one of the ten charter clubs of MLS, has competed in the league since its founding in 1996. The Red Bulls play home matches at Red Bull Arena (RBA) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull, for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

Position Summary

As a member of our box office staff, you will have the power to take the general public's experience at Red Bull Arena to the next level. This is a part-time position working event days at Red Bull Arena in Harrison, NJ.

Job Description

• Use Ticketmaster Archtics ticketing system to sell tickets and provide customer service
• Accept and apply payments to relevant orders and distribute proper change
• Assist customers at the Box Office Customer Service and Ticket Sales windows and resolve any problems
• Answer questions regarding events, tickets, and schedules
• Maintain a secure working environment for cash and tickets
• Other tasks as assigned

Qualifications

• Must be at least 18 years of age or older
• Prior cash handling and customer service experience; comfortable counting money and making change
• Guest-centric, quality service attitude
• Availability on nights, weekends, and holidays
• Committed to work 85-90% of 2025 Season Home Schedule (www.newyorkredbulls.com/schedule) and any additional matches/events held at Red Bull Arena and Montclair State University
• Bilingual in Spanish and experience with Ticketmaster Archtics a PLUS!

Additional Information

Due to the cyclical nature of the entertainment industry, you may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.