Contract Manager for Polaris Outsourcing Contract

Contract Manager for Polaris Outsourcing Contract

Are you ready to take on a strategic role in managing large-scale IT outsourcing contracts? We’re looking for a dedicated IT Outsourcing Contract Manager to oversee and manage a significant Master Services Agreement (MSA) with an outsourcing provider. In this role, you’ll ensure the contract delivers measurable cost savings, aligns with business objectives, and maintains top-tier service quality. Your expertise will play a key role in fostering a collaborative partnership between Allianz and the outsourcing provider, driving performance, compliance, and continuous improvement.

If you have strong experience in managing complex IT contracts, vendor relationships, and delivering financial benefits while ensuring optimal service delivery, we’d love to hear from you!

What you can find at Allianz Technology:

• Work Life - Balance: We offer flexible working hours so you can start your working day according to your needs. In addition, during the summer and every Friday of the year, you have the option of intensive working hours, which will allow you to enjoy more free time for yourself.
• International and Multicultural Environment: We value the diversity and richness that comes from working in an international and multicultural environment. With more than 52 different nationalities represented in our company, we offer our employees the opportunity to collaborate with people from all over the world, enriching the work environment and providing the opportunity to learn and grow in a truly global setting. This diversity allows us to have a broader perspective, foster creativity and innovation, and promote an inclusive work environment where every voice is heard and valued.
• Professional Growth Opportunities: We are committed to the professional development of our employees and provide numerous opportunities for growth within the company. We value internal talent and promote internal advancement, offering training programs, mentoring, and skills development that allow our employees to advance in their careers.
• Compensation and Benefits Package: It includes a company bonus plan, pension, employee stock program, and multiple employee discounts (details vary by location).

What will make you succeed in this position?

• Skills requirements: 3-5 years of experience
• Operational contract management, procurement, controlling, legal background is a plus
• Experience in a similar role at least 5 years
• Excellent communication skills, analytical, attention to detail
• Autonomous, curious, dynamic candidate
• Strong English skills mandatory

Your mission in the role will be:

• Take ownership of IT outsourcing MSA, ensuring all terms and conditions are fully understood and followed.
• Manage the contract lifecycle, including renewal planning and renegotiation to optimize terms and ensure cost savings.
• Build and sustain a strong partnership with the outsourcing provider, fostering collaboration and open communication.
• Conduct regular performance reviews to ensure the vendor is meeting SLA and cost-saving commitments.
• Proactively address performance issues, service disruptions, or contractual non-compliance.
• Drive cost efficiencies by identifying areas where the MSA can deliver financial benefits without compromising service quality.
• Track, monitor, and report on realized cost savings against contractual commitments.
• Ensure financial performance metrics, such as total cost of ownership (TCO), are aligned with organizational goals.
• Define, track, and analyze key performance indicators (KPIs) and service level agreements (SLAs) outlined in the MSA.
• Identify, assess, and mitigate risks associated with the MSA, including operational, financial, and legal risks.
• Ensure compliance with organizational policies and external regulations, such as data privacy and cybersecurity standards.
• Work closely with IT leadership, finance, procurement, and legal teams to align the MSA with business objectives.
• Facilitate business reviews and strategic planning sessions with internal teams and the outsourcing vendor.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

D&I statement

Allianz Technology is proud to be an equal opportunity employer that embraces diversity and commits itself to creating an inclusive work environment for all.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let´s care for tomorrow.

You. IT.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

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62603 | Gestión de Proyectos | Profesional / Senior | Non-Executive | Allianz Technology | Jornada completa | Indefinido