Sea Logistics Operational Key Account Manager

Sea Logistics Operational Key Account Manager

Taipei, Taipei, Taiwan | Vertrieb & Account Management | Vollzeit | TW2142198

You will be joining our Operational Key Account Team to add your expertise + skills to the delivery of Operational Excellence.

Your Role

You will be responsible for the operational performance + development of assigned customers, while working with a variety of stakeholders. You will need to ensure all committed Key Performance Indicators (KPIs) are met.

Your Responsibilities

• To effectively manage + maintain customer relationships + support operations related initiatives.
• To lead business + performance reviews (KPI) with customers along with implementation initiatives.
• To manage + ensure compliance of key deliverables against committed service levels.
• To initiate + drive continuous process improvements to improve productivity + operational performance.
• To collaborate with stakeholders to support the business requirements.
• To create + maintain performance dashboards for visibility, monitoring + analyzing.
• To create + update Standard Operating Procedures (SOP) + ensure adherence.
• To ensure all SOPs, WIs + templates are updated + stored in a shared environment.

Your Skills and Experiences

• Your strong forwarding + influencing skills along with your market knowledge, will be key to your success.
• You have been selected for this role because of your knowledge across our operations + services; because you possess the key attributes we are looking for.

Good Reasons to Join

We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today!