Order Management Team Leader - Sales (m/f/d)

LAPP

Headquartered in Stuttgart, Germany, LAPP is a leading supplier of integrated solutions and branded products in the field of cable and connection technology. The company's portfolio includes standard and highly flexible cables, industrial connectors and screw technology, customised system solutions, automation technology and robotics solutions for the intelligent factory of the future, as well as technical accessories. LAPP’s core market is in the industrial machinery and plant engineering sector.

The company was founded in 1959 and is still entirely family-owned today. According to preliminary figures, it generated a consolidated sales of slightly more than 1.8 billion euros in the 2023/24 financial year. LAPP employs around 5,800 people worldwide, manufactures at 21 international locations and is active in a total of over 80 countries worldwide.

Are you looking for an employer that offers both the exciting business world of a global technology company and the warm atmosphere of a family business? Then become part of LAPP!

Your tasks

• Leading the order management team, monitoring and developing team performance
• Developing and implementing policies and procedures to ensure compliance with process standards and regulations
• Conducting periodic audits to ensure compliance with company policies and procedures
• Preparing and analysing reports related to data processing
• Collaborating with other departments to resolve issues related to processing
• Participating in the development and implementation to improve efficiency and accuracy
• Assisting with the preparation of budgets and forecasts related to data processing
• Communication with senior management and maintaining the excellent relationships with the stakeholders
• Proactively drives standardization and continuous improvement for processes in scope
• Participation in the transition processes and guiding the team on the best practices

Your profile

• Higher education in the field of study: Business Management, Economics, Administration is preferrable
• Min. 3 years of work experience in the field of order management, sales/customer operations etc. (SSC/BPO experience is perferrable)
• Previous leadership/team management experience
• Highly skilled in MS Office package (Excel, Power Point)
• Good knowledge of SAP MM/FI and/or SAP SD module
• Excellent English knowledge (B2 and higher)
• Good command of the German language
• Analytical skills
• Process transition and optimization skills desired
• Willingness to develop self and others
• Communication skills
• Outside the box thinking
• Individual responsibility
• Above-average involvement, flexibility, and reliability
• Ability to manage the team
• Proactiveness
• Taking ownership

Good reasons for LAPP

• Variety of tasks and responsibilities & plenty of scope for ideas
• Value-based family business
• Global player with flat hierarchies
• Flexible working hours models & hibrid work
• Work life balance
• Personnel development, onboarding & individual support
• Annual international soccer- & volleyball tournament
• Opportunity to join benefits: Medical care, Multisport card, Retirement saving scheme etc.

Contact

Lapp Business Services Sp. z o.o. · Plac Nowy Targ 28 · 50-141 Wroclaw, Poland

Name: Dorota Nowak-Targosz
Position: HR Management
E-mail address: recruitment.pl.lbs@lapp.com

By submitting your resume, you consent to the processing of your personal data for the purposes of this recruitment and accept the clause and privacy policy contained in the advertisement / Przesłanie CV wiąże się z udzieleniem zgody na przetwarzanie danych osobowych na potrzeby tej rekrutacji oraz z akceptacją zawartej w ogłoszeniu klauzuli i polityki prywatności.

We are happy to answer any questions you may have in advance!