Medewerker Front Office

Medewerker Front Office

Job Description

We are seeking a professional and organised Front Office employee to join our team in Amsterdam, Netherlands. As the first point of contact for our organisation, you will play a crucial role in creating a positive impression for visitors, clients, and colleagues alike.

• Greet and direct visitors, ensuring a warm and professional welcome
• Manage incoming phone calls, emails, and correspondence efficiently
• Schedule appointments and maintain calendars for executives and meeting rooms
• Handle administrative tasks such as filing, photocopying, and data entry
• Coordinate travel arrangements and process expense reports when required
• Assist with basic accounting tasks, such as processing invoices and maintaining records
• Ensure the reception area and meeting rooms are tidy and well-presented at all times
• Liaise with various departments to facilitate smooth communication and operations
• Provide general support to the office team as needed

Benefits:

• Bonus program: The better the guests rate their stay, the higher the bonus!
• Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
• Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
• Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
• Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

Qualifications

• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Strong customer service orientation with a professional and friendly demeanour
• Demonstrated ability to multi-task and prioritise in a fast-paced environment
• Problem-solving skills and the ability to take initiative
• Basic accounting knowledge
• Fluency in English; Dutch language skills are highly desirable
• 1-2 years of experience in a front office or receptionist role
• Secondary school diploma or equivalent; a diploma in hospitality or business administration is preferred
• Exceptional organisational skills with keen attention to detail
• Ability to maintain confidentiality and handle sensitive information with discretion