Sr. Application Support Engineer - Calibre

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.

Position Overview

Support Field AE’s primary purpose is to provide Calibre technical support to Siemens customers aiming to maintain customer satisfaction or achieving successful deployment and ease of use.

Support Field AE’s will be working side by side with the Field AE’s to assist driving successful sales campaigns and grow our business when needed.

Most of the activities will be post-sales nature, but at times may include pre-sale natures. This position focuses on the Calibre product family for physical verification of IC’s.

Key Responsibilities:
Responsibilities include, but are not limited to the following activities:

• Provide technical support for Calibre customers.
• Provide customer tape-out support Siemens customers.
• Execute successful benchmarks on customer designs and provide runtime improvements & BKMs.
• Provide on-site support during enablement, integration, and deployment and when issues arise with the use of Siemens EDA software products.
• Work Internally with marketing and product managers to provide feedback and work on Defects and promote customers Enhancement request.
• Provide regular Field Support case updates to customers and prioritize customer issues.
• Deliver and participate to various Calibre outreach initiatives including Webinars, Workshop, Support Meetups.
• Deliver Calibre training on selected topics.
• When needed assist field AE’s in evaluations of Calibre family products in active pre-sales campaigns.
• Assist establish customer relationship and uncover information about physical design and physical verification flows and challenges in customer/prospect environments.

Qualifications:

• Deep technical expertise in physical verification using Calibre solutions and/or other commercial PVX tools totaling at least 5 years of experience required.
• Minimum 3 years experience with Calibre solutions required. Calibre nmDRC (Design Rule Checking), Calibre nmLVS (Layout vs. Schematic) and ERC (Electrical Rule Checks) experience required. Calibre PEX (Parasitic Extraction), Calibre PERC (Programmable Electrical Rule Checking).
• Understanding of commercial IC physical design flows
• Ability to work in a dynamic environment learning new Calibre products. (Shift Left, 3DIC, Insight..etc)
• Advanced understanding of technology/science, foundry rules and able to explain results to customers.
• Strong debugging and problem-solving skills
• Ability to prioritize and document all customer reported issues.
• Strong verbal and written communication skills. Can present confidently to large audiences.
• Can write advanced complex scripts and rule decks.
• Familiarity with job submission for large PV runs in compute farm and/or cloud environment.
• Previous Experience in customer support roles is preferred.
• Proactive self-starter with a focus on results.
• BSEE or BSCS or equivalent required. MSEE preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Working Conditions/Physical Requirements:

Normal Office Environment / Hybrid Option

Needed on-site time with customers

Total overnight travel estimated at less than 15%

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.