Senior Specialist - Configuration Mgmt. / CMS

Linde Global IT Services s.r.o.

Senior Specialist - Configuration Mgmt. / CMS

Bratislava, Slovakia | req23784

What you will enjoy doing

• In this role you will act as the primary point of contact and subject matter expert in the Configuration Mgmt. Process and Config. Mgmt. System (CMS) domain
• You will ensure the successful tracking of all IT Services and their configurations within the CMS throughout their lifecycle
• In addition you will partner with the key IT stakeholders from different regions, countries and cultures and support technical teams to ensure Configuration Mgmt. processes, policies and procedures are well understood, effective and operating within defined controls
• You are the CMS tool and solution- & data-architect for Extract, Transfer Load (ETL) procedures and related topics using the UCMDB and Universal Discovery toolset. Your expert knowledge of these toolsets would be preferable
• Further, you will develop the existing CMDB tool landscape and drive data automation
• You will act as the focal point for all Linde Configuration Management Process and CMS related topics. For time bound topics and critical situations need to ensure availability beyond office hours and on-call support
• You will ensure data accuracy and consistency by implementing and continuously improving appropriate procedures, audits and KPI’s
• Moreover, you need to ensure the integrity and operational performance of the CMS
• Also, you need to provide consultancy toother IS teams across different regions, countries and cultures on functionalas well as technical aspect of CMS

What makes you great

• You need to have service Management Process know-how & strong hands-on experience applicable to the own subject area
• You need to have coordination skills to work with multiple teams across different locations and cultures
• Capability to discuss services holistically with technical service owners and drill down to the component level to ensure that all the right information is captured
• You need to have quality Assurance affinity combined with Data analysis, processing and controlling skills, also good planning and organizational skills
• You need to have training and coaching skills, ability to work with other teams and strong technical andnon-technical communication skills both written and spoken
• You need to have academic degree in IT, Business Informatics & Administration or professional IT track
• You need to have 5 – 7 years of experience in the IT Service Mgmt. area, ideally in the Config. Mgmt. /CMDB. Change Mgmt. Incident-, Problem Mgmt. and/or Release Mgmt. area and/or as Solution Architect at Senior Level
• You need to have at least ITIL intermediate certification
• Also you need to have proven track to work in an international and cross-cultural environment
• Sound technical knowledge in the Infrastructure and Application domain (Network, Server architectures, Citrix, Databases (SQL/Oracle), SAP)
• You need to have experience with OpenText SMAX/ UCMDB and Discovery
• If you have a project Management, Agile PM experience it is a plus

Why you will love working with us

Linde Global IT Services s.r.o. is a wholly owned subsidiary of Linde Plc., based out of Bratislava, Slovakia established in 2013. It is a Global Captive Center that delivers IT Enabled Services to the group companies of Linde Plc, across the world. Our goal is to provide and support IT services and solutions that are essential for the operation of the entire group. As part of global IT, we cover a wide portfolio of IT services and solutions that are needed to ensure the continuous operation of the parent company as well as the companies within the group. The technical teams use their IT skills and experience to maintain and manage the IT applications and infrastructure of the organization.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

At Linde, we are proud to provide our employees inspiring positions with a long-term perspective. We are a community of determined and proactive people, empowered to turn a challenge into an opportunity of learning and developing. In addition to an attractive compensation package, we offer you many benefits, such as flexible working hours, additional holidays and sick days, flexible benefit system, fully paid meal tickets. Furthermore, we provide a wide range of training programs to enhance career development.

Have we inspired you?

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Your contact person

Linde Global IT Services s.r.o.
Monika Kolarova
+421 911 154 120

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Linde Global IT Services s.r.o. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

#LI-MK1