Parts Advisor

Ben Burgess, Beeston | Full-time, Permanent | Full Time

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At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and GroundsCare.

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With over 90 years of experience and a deep-rooted commitment to our motto, ‘Where Service Still Counts,’ we take pride in providing first-class support and innovative solutions that drive real progress.

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We’re looking for a Parts Advisor to be a vital part of our team, delivering a first-class service to customers and colleagues alike. Whether you're helping a large farming business, a workshop technician, or someone popping in for a toy tractor – you’ll bring the same high standards of care and attention every time.

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What you'll be doing:

• Providing knowledgeable, friendly service across the counter, over the phone and online.
• Supporting our technicians with the parts they need to keep machines moving.
• Managing stock and keeping our displays looking sharp and shop-ready.
• Helping customers identify what they need – and going the extra mile to find it.
• Playing your part in maintaining tidy, accurate, and efficient parts operations.

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What we're looking for:

• Previous experience in a parts or agricultural machinery environment.
• Great customer service skills – you know how to listen and you genuinely care.
• Comfortable using systems and online platforms to manage stock and orders.
• A clean driving licence and willingness to be flexible with working hours.

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You’ll thrive here if you:

• Enjoy a fast-paced, varied role with plenty of people contact.
• Take pride in being part of a team and supporting others.
• Stay calm under pressure and bring a solution-focused mindset.
• Are excited by the future of agriculture and open to new technologies.

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Why join us?

As a long-standing John Deere dealer, we’re proud to play a part in shaping the future of agriculture. But we’re just as proud of our people. At Ben Burgess, you’ll be part of a business that values trust, teamwork, and delivering for our customers – and that supports you to develop and grow.

If you’re looking for more than just a job – if you want to be part of something bigger – we’d love to hear from you.

Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.

If you need any assistance with your application, please contact us at hr@benburgess.co.uk or call 07380 283618.

Ben Burgess is a Disability Confident Employer—if you need any adjustments during the application process, just let us know.