National Documentation Coordinator

Qualifications:

• Bachelor’s degree in Business Administration, Communications, Information Management, or a related field (or equivalent experience).
• Minimum 3 years of experience as a Documentation Coordinator or similar role.
• Strong organizational and administrative skills.

Skills/Experience Required:

• Proven experience in documentation management, record-keeping, or related fields, ideally within a national or large-scale organizational context.
• Experience in managing projects, including planning, execution, monitoring, and evaluation, crucial for coordinating documentation efforts across various levels.
• Experience in developing, implementing, and evaluating policies related to documentation practices.
• Proficiency in using Document Management System (DMS) software and tools for organizing, storing, and retrieving documents efficiently.
• Ability to analyze data related to documentation processes to improve efficiency and compliance.
• Familiarity with database management, digital tools, and software applications relevant to documentation.
• Strong writing skills to create clear, concise, and effective documentation, reports, and guidelines.
• Excellent verbal communication skills to effectively convey information and collaborate with diverse stakeholders.
• Strong attention to detail to ensure accuracy and compliance in documentation practices.
• Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
• Knowledge of national regulations, standards, and best practices related to documentation and data management.
• Familiarity with quality assurance processes in documentation and reporting.
• Strong analytical skills to assess documentation processes, identify challenges, and propose effective solutions.
• Ability to adapt to changing regulations, technologies, and organizational needs while maintaining effective documentation practices.
• Experience in training staff or stakeholders on documentation practices, policies, and tools.
• Ability to provide guidance and support to junior staff or teams involved in documentation efforts.
• Bilingual proficiency in English and French is required

Key Responsibilities:

• Oversee the organization, storage, and retrieval of documents, ensuring efficient and effective documentation practices.
• Lead and coordinate documentation-related projects, including planning, execution, monitoring, and evaluation.
• Develop, implement, and evaluate policies and procedures related to documentation practices.
• Analyze documentation processes and data to identify areas for improvement and ensure compliance with regulations and standards.
• Train staff and stakeholders on documentation practices, tools, and policies, fostering a culture of compliance and quality.
• Ensure that documentation practices align with national regulations, standards, and best practices.
• Implement and oversee quality assurance processes for documentation and reporting to maintain high standards.
• Work collaboratively with teams, and stakeholders to foster strong professional relationships and ensure effective documentation processes.
• Continuously assess documentation processes and adapt practices to meet changing organizational needs and regulations.
• Provide guidance and mentorship to junior staff and teams involved in documentation efforts.