D_Expert UX Researcher

D_Expert UX Researcher

About the Job

We are seeking a talented and experienced UX Researcher to join our dynamic team at Allianz Technology Thailand.

As a Senior User Experience Researcher, you will be the visionary and detective behind our product strategy, uncovering the deep insights that drive innovative solutions. Your work will inform and inspire the user experience, ensuring our products not only meet

What you do

• Lead global UX research activities to uncover actionable insights and inform product strategy.
• Develop personas, customer journey maps, and conduct usability testing to refine product design.
• Collaborate with designers and stakeholders to ensure research findings are translated into product features.
• Design and conduct rigorous and reliable research studies, providing both qualitative and quantitative data.
• Present findings and strategic recommendations to influence product direction and design decisions.
• Contribute to define, implement and document global UX Research standards, procedures and tools.

What you bring

• Bachelor's or Master’s degree in User Experience Design, Interaction Design, or a related field.
• Proven experience in UX research, with a strong portfolio demonstrating a range of research methodologies and their impact on product design.
• Minimum of five (5) years of experience in UX research or a related field.
• Experience working in agile organizations and teams strongly preferred
• Advanced degree in Cultural Anthropology, Organizational Psychology, Sociology, HCI, or a similar discipline.
• Strong analytical skills and the ability to present findings clearly and compellingly.
• Experience with a range of research methodologies and tools.
• Proficiency in cutting-edge technologies and their impact on creating, deploying, and evaluating high-performance digital experiences.
• Excellent communication and collaboration skills.
• Excellent English skills, both spoken and written.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Work from home allowance.
• In recognition of the evolving work landscape, our company is proud to provide a work-from-home allowance to our employees.
• We nurture the well-being of our employees and their cherished families. We extend our care beyond their professional lives by providing comprehensive health insurance that encompasses not only our employees but also their loved ones.

59986 | IT & Tech Engineering | Professional | PG10 | Allianz Technology | Full-Time | Permanent

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short:
We deliver comprehensive end-to-end IT solutions for Allianz in the digital age.
We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology.

D&I statement

Allianz Technology is proud to be an equal opportunity employer that embraces diversity and commits itself to creating an inclusive work environment for all. We welcome all people, regardless of e.g., gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. After all, our greatest strength as a company is rooted in the diversity of skills, experiences, and backgrounds that our employees bring.

Join us. Let´s care for tomorrow.

You. IT