Sales Specialist - Mandarin & Cantonese Speaker

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

About the role

Are you passionate about technology and driven by helping customers find the perfect solution? We’re looking for a dynamic Sales Specialist to join our team and play a key role in introducing, demonstrating, and promoting the full suite of TeamViewer products.

In this role, you’ll guide customers through every step of their sales journey—from first contact to closing the deal. You’ll proactively reach out to existing and potential clients via phone and email, turning leads into exciting business opportunities.

This is an exciting opportunity for someone who thrives in a fast-paced environment, loves innovative software solutions, and enjoys helping businesses transform the way they work.

Responsibilities

• Engage daily with assigned leads, reaching out to inbound and existing clients to build strong, consultative relationships.
• Utilize in-depth knowledge of TeamViewer's products to serve client needs and propose tailored solutions that address unique business challenges.
• Conduct online demonstrations for potential customers to showcase product value and functionality effectively.
• Respond promptly and professionally to client emails, ensuring a high level of service and timely communication.
• Prepare accurate quotes and diligently follow up on them within expected timeframes to maintain sales momentum.
• Consistently meet and exceed individual revenue targets set by the Inside Sales Team Manager, achieving daily, weekly, and monthly goals.
• Become a product expert for TeamViewer's SMB offerings.
• Process customer requests efficiently maintain up-to-date notes and forecasting in CRM, ensuring accuracy and attention to detail.
• Identify cross-selling and up-selling opportunities by conducting thorough needs analyses to maximize customer engagement and product adoption.
• Actively contribute to learning and development of Jnr peers, sharing insights and recommendations, fostering a culture of continuous improvement.

Requirements

• Must be fluent in Mandarin & Cantonese
• Ideal candidates have a minimum of two years of sales experience and one year in a similar tele sales/ SDR. Managed Services Provider (MSP) background is highly desirable.
• Demonstrating strong skills in client communication, needs analysis, and a solution-oriented approach to sales.
• Strong oral and written fluency in English
• Demonstrated ability to conduct a needs analysis and offer a solution accordingly
• Advanced knowledge of Windows® and general understanding of technology
• High level of customer service and ability to communicate effectively with clients
• Team oriented and creative approach to cross and up-selling

What we offer

*Adelaide-based role: Relocation support available

• Office location is Adelaide, Australia
• Modern CBD office, public transport friendly
• Hybrid working arrangement
• Quarterly team events and company-wide celebrations
• Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
• Opportunity to attend events including the F1 .
• End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
• Well-being offers and retail discounts available through our building host
• Help us celebrate diversity; our APAC team come from 22 different nationalities

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.