Service Technician

Ben Burgess, Newmarket | Full-time, Permanent | From £13.15 per hour

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At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and GroundsCare.

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With over 90 years of experience and a deep-rooted commitment to our motto, ‘Where Service Still Counts,’ we take pride in providing first-class support and innovative solutions that drive real progress.

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Join our team and shape the future of agricultural engineering…

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Are you passionate about agriculture, machinery, and hands-on problem-solving?

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Whether you’re an experienced Agricultural Engineer or looking for a new challenge in the industry, this could be the perfect opportunity for you!

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As an Agricultural Service Technician, you'll work with cutting-edge machinery, ensuring our customers get the best possible performance from their equipment. You'll split your time between our workshops and working on-site with customers, diagnosing, maintaining, and repairing a variety of machinery, from tractors to combines and precision ag technology.

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What you’ll be doing:

• Diagnosing and repairing agricultural equipment
• Carrying out routine servicing and maintenance
• Keeping up to date with the latest technology through ongoing manufacturer training
• Ensuring all work meets high-quality standards both in the workshop and in the field
• Supporting and mentoring apprentices and trainees
• Preparing new and used equipment for customers

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What we’re looking for:

• Strong knowledge of mechanical, electrical, and hydraulic systems
• A passion for delivering excellent customer service
• The ability to work independently and as part of a team
• Self-motivation, great communication skills, and a proactive mindset
• Previous experience with a franchised dealer (preferred but not essential—full training provided!)
• Confidence in using diagnostic tools and following technical procedures
• Experience working on root crop machinery, drills, fertiliser spreaders & sprayers would be preferred but not essential.
• Flexibility to work extended hours during peak seasons
• A full UK driving licence

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What you’ll get in return:

At Ben Burgess, we believe that investing in our people is the key to our success. When you join us, you’ll be part of a supportive, family-oriented team that values your development and wellbeing.

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• Competitive pay, reviewed annually
• Bonus scheme based on performance and depot success
• Company van for work use
• Unlimited investment in your training—we don’t put a cap on your growth!
• Enhanced holiday and sick pay to support your work-life balance
• Company pension, life insurance, employee discounts, and more

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Apply today!

If you’re ready to take the next step in your career with a company that truly values its people, we’d love to hear from you.

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Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.

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If you need any assistance with your application, please contact us at hr@benburgess.co.uk or call 07380 283618.

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