Technical Customer Support Engineer for GOV Aircraft/GBTS

Technical Customer Support Engineer for GOV Aircraft/GBTS
Customer Support / Sales & Marketing

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Your Tasks

Serve as the primary technical point of contact for Government customers
Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards
Coordinate on-site support with Pilatus customers and maintenance organizations
Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety
Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions

With this you convince us

Strong technical background with previous experience in technical customer support roles within the aviation industry
Excellent customer service and interpersonal skills
Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
Experience with Aircraft/GBTS systems represents an advantage
Fluency in English (B2) both spoken and written, additional languages are advantageous
Willingness to travel internationally

What we offer

A committed, international team and unique projects
Flexible working hours and individual pension solutions
Support for training and opportunities for personal and professional development
Discounted meals in our staff restaurant and various discounts for employees
Team events at which we celebrate our successes together

Become part of the Pilatus family

We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
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