Technical Support Engineer

Technical Support Engineer
Customer Support / Sales & Marketing

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Your Tasks

Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
Work in a 24/7 operation (early and late shifts only, as well as weekends and holidays)
Identify product improvements and initiate potential modifications
Work on group or individual projects
Traveling to customers and service centres to enhance customer relations or give hands-on training

With this you convince us

Completed technical apprenticeship and some years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems"
EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) preferably for the Pilatus PC-12 or PC-24 would be an advantage
Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
Very good written and verbal skills in English, German is an advantage
High level of responsibility and structured approach
Good team player and customer oriented personality

What we offer

A committed, international team and unique projects
Flexible working hours and individual pension solutions
Support for training and opportunities for personal and professional development
Discounted meals in our staff restaurant and various discounts for employees
Team events at which we celebrate our successes together

Become part of the Pilatus family

We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
For impressions: Check Instagram «pilatusaircraft»