IT Infrastructure Services Specialist (m/f/d)

Linde Portugal

IT Infrastructure Services Specialist (m/f/d)

Porto or Lisbon, Portugal | req21624

What you will enjoy doing

• As the IT Infrastructure Services Specialist, you will manage device lifecycles based on global governance
• You will oversee all reports and documentation related to IT Infrastructure Services and manage the resource libraries of technical information and solutions
• You are responsible for managing contractors, third parties, cloud service providers, and other vendors
• You will maintain and improve our existing Cloud Solutions Services
• Developing and implementing IT Infrastructure Services and processes that align with business needs to enhance service quality will be your responsibility
• You will evaluate and drive value-generating sustainable improvements to existing IT Infrastructure Services for high customer satisfaction
• Managing and performing multi-faceted projects in conjunction with day-to-day activities is a requirement of the job
• As an IT Infrastructure Services Specialist, you will need to stay up-to-date on technologies, solutions, and architectures to optimize IT functions
• You will participate in service and process improvement projects, including outsourcing, insourcing, and service provider strategy initiatives, is part of your role
• Collaborating with cross-functional teams in network and server areas to align on standardized operating procedure guidelines is essential

What makes you great

• You have a bachelor's degree in computer science, information technology or a similar discipline and a passion for IT and a desire to drive positive change
• Flexibility, openness to change, and a willingness to adapt to new challenges are qualities essential for this role
• Goal orientation and the ability to focus on both long and short-term objectives are vital aspects of this job
• To succeed in this position, a high motivation, and commitment to continuously improve and succeed is a must
• Demonstrated experience in cloud solutions like Telephony/Contact Center (IaaS, SaaS, PaaS) is required and Knowledge in AWS environment is necessary
• Having a service-oriented mindset and interest in understanding the needs of service consumers is also a must-have for this role
• Being able to work in an international and English-speaking environment is required
• You have experience with IT service management tools, incident handling tools, and asset repositories is also crucial
• Experience in IT service delivery management and ITIL process management, as well as ITIL V3 or ITIL V4 certifications, are necessary requirements for this position
• Are you ready to face new challenges and actively contribute to the success of the transformation project company digital

Why you will love working with us

At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

This role is a full time position based on an unlimited contract. The standard weekly working hours will be from 08:30 hrs till 17:30 hrs. This role contains shift.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.