Information System Expert

Information System Expert

Mantova, Italy | Digitales und Technologie | Vollzeit | req121481

Are you a WMS Expert? Would you like to develop your career in one of the biggest Logistics Companies in the world?

Your Role

Your Responsibilities

• As first point of contact for local information systems, be responsible for gathering and analysing functional logistics requirements from external and internal customers.
• Supervise and monitor the proper functioning of information systems and run constant maintenance activities to local Information Systems landscape, focusing mainly around Blue Yonder WMS.
• Create and update documentation of implemented and configured processes and systems, as Blue Yonder, moreover track change logs for all changes.
  
  
• Considering internal and external customer needs, design and implement integrations between customer ERPs and other satellite systems in order to satisfy business needs and guarantee an efficient goods workflow.
• Develop, implement, and deliver trainings to key users in order to support information systems learning and enable internal stakeholders to be independent with the usage of the tool; to boost the efficacy of the training activities, develop them considering the average user learning curve.
• Conduct continuous improvement activities related to local WMSs and other information systems tools in order to maximize the informatic tools efficacy, fix actual and prevent potential issues, and consequently facilitate/accelerate goods workflow.
• Provide Functional Requirements Specifications to developers related to new features required by WMS.

Your Skills and Experiences

• 2 – 5 years’ experience in a 3PL company, dedicated to WMS implementations.
• Proven track record of successful completion of projects related to information systems commissioning, software integration, calibration or troubleshooting.
• Deep knowledge and understanding of information systems as ERPs and WMSs applied in operational environments as warehouses or production factories.
• Experience with metric oriented and data analysis-based work environments characterized by the respect of strict SLAs and deadlines and ability to prioritize issues and tasks by using ticketing systems.